Retail · 2022

Making quality hot tubs accessible — without the premium markup.

E-commerce for one of the UK's most affordable hot tub retailers, balancing product quality communication with competitive pricing across a large catalogue.

Luso Spas
Client
Web & Commerce
Service
10 weeks
Duration
2022
Year
Luso Spas
Retail
The doubt

Great prices. Nothing on the page to prove quality.

Luso Spas had genuinely competitive pricing but an online presence that failed to communicate quality. High-ticket buyers need confidence before purchasing — product pages that were too thin were costing them customers at the decision point.

What we built

Product pages that close the confidence gap.

  • 01E-commerce rebuild with conversion-focused product pages
  • 02Detailed specs, comparison tools, and buyer guidance
  • 03Trust signals and social proof woven through the funnel
  • 04Streamlined checkout designed for high-value transactions
The result

High-ticket buyers converting. UK-wide, 10 weeks.

High-ticket
Product category
UK-wide
Market
Conversion-led
Design approach
10 wk
Delivery

Your pricing is right but your pages aren't convincing?
We fix that.

30-minute scoping call. No pressure. Clear next steps.

Book a scoping call